Mowgli Hikes - Standard Cancellation & Refund Policy

1. If You Cancel Your Trek and Trip
   •15 days or more before departure → 90% refund of trek fee.
   • 7 to 14 days before departure → 50% refund of trek fee.
   • Less than 3 days before departure → No refund.
   • Instead of a refund, you may reschedule once to another trek (subject to availability).

2. If Mowgli Hikes Cancels the Trek and Trip
   • Full trek fee will be refunded OR you can choose to receive a voucher of the same value, valid for 1 year.
   • If an alternate trek is available, you may shift to it at no extra cost:
   • If it's cheaper, we issue a voucher for the balance.
   • If it's costlier, you pay the difference.
   • If cancellation happens after the trek begins due to weather, disasters, government orders, or safety concerns, no refund will be provided. However, we will try to adjust you into a future trek where possible.

3. Rescheduling Policy
   • You may reschedule once per booking.
   • Rescheduling follows the same refund slabs as cancellations.
   • Vouchers (if issued) are non-transferable and valid for 12 months from issue date.

4. Force Majeure (Unforeseen Circumstances)
   If a trek is cancelled due to reasons beyond our control (extreme weather, landslides, political unrest, government restrictions, etc.):
   • Trekkers will receive a full-value trek voucher, valid for 1 year.
   • Cash refunds will not be possible in such cases.

5. Insurance (If Applicable)
   • If you opt for trek insurance, please note that the insurance fee is non-refundable.
   • Refunds will be calculated on the trek fee excluding insurance charges.

Refund Summary
• 15+ Days Before Departure → 90% refund of trek fee.
• 7–14 Days Before Departure → 50% refund of trek fee.
• Less than 3 Days Before Departure → No refund.

At Mowgli Hikes, we put our trekkers' safety and experience above everything else. Thank you for understanding and supporting us in building a strong trekking community.